Returns and refunds

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Returns & Exchanges

Because of the nature of handcrafted and custom work:

• Returns and exchanges are not accepted.
• However, if there’s an issue with your order (damage, wrong item, or error on our end), contact us within 3 days of delivery at [your email/contact form].
• We’ll make it right — replacement, repair, or store credit depending on the situation.

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Cancellations

We accept cancellations within 24 hours of purchase.

After 24 hours, production may have started and cancellations cannot be guaranteed.