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CAVIAR & CORNBREAD CUSTOM – SHOP POLICIES
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Processing & Production Time
Each item is handcrafted with care and intention.
- Processing time: 7–14 business days before shipping (custom or embroidered items may take longer).
- Rush orders: available on select items for an additional fee.
- You’ll receive a confirmation email once your order is placed and another when it ships.
Every stitch is done by hand — no mass production, just quality craftsmanship.
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Shipping
We currently ship within the U.S. using USPS or UPS.
- Standard shipping: 3–5 business days after processing.
- Express shipping: available at checkout.
- Once shipped, tracking details will be emailed to you.
- Caviar & Cornbread Custom is not responsible for delays caused by carriers, weather, or incorrect shipping addresses.
Please double-check your shipping address before checkout.
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Custom & Made-to-Order Items
All custom pieces are made specifically for you — from color selections to embroidery details.
- Custom and personalized orders are final sale.
- Small variations in color or stitching are part of the handmade charm and authenticity.
You’re not just buying a product — you’re getting a piece stitched with soul.
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Returns & Exchanges
Because of the nature of handcrafted and custom work:
- Returns and exchanges are not accepted.
- However, if there’s an issue with your order (damage, wrong item, or error on our end), contact us within 3 days of delivery at [your email/contact form].
- We’ll make it right — replacement, repair, or store credit depending on the situation.
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Cancellations
We accept cancellations within 24 hours of purchase.
After 24 hours, production may have started and cancellations cannot be guaranteed.
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Care Instructions
Treat your handmade items with love:
- Machine wash cold on gentle cycle (if applicable).
- Air dry or tumble low.
- Avoid bleach or harsh detergents.
- For embroidered pieces, turn inside out before washing.
DO NOT DISHWASH CUPS WITH UV DTF
HANDWASH ONLY!
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Gift Orders & Packaging
We offer luxury packaging with every order.
Each item arrives wrapped with our signature touch — satin ribbon, branded tag, and tissue.
If it’s a gift, let us know at checkout and we’ll include a complimentary handwritten note.
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Contact & Customer Support
For order updates or questions, reach out via:
📱 @shopCaviarAndCornbread on social media
We respond to all inquiries within 24–48 hours (Mon–Fri).
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Disclaimer
All Caviar & Cornbread Custom products are handcrafted in small batches. Slight variations are normal and celebrated. Colors may appear differently on screen due to lighting or device display.